Privacy Policy Last Updated: March 24, 2024 HeyMary, Inc. ("HeyMary," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our loyalty and messaging platform ("Platform"). This Privacy Policy outlines how we collect, use, and safeguard your information. By accessing or using the Platform, you agree to this Privacy Policy. 1. Information We Collect We may collect the following types of information when you use the Platform: a. Personal Information Name, email address, phone number, and other contact details. Payment information for billing purposes. b. Account Information Username, password, and other account credentials. c. Usage Data Details of your use of the Platform, including log data, IP addresses, browser type, and device information. d. Customer Data Information you or your customers input into the Platform, such as messages, loyalty rewards data, and transactional records. 2. How We Use Your Information We use the information collected to: Provide, maintain, and improve the Platform. Process transactions and manage billing. Communicate with you regarding updates, support, and promotional offers. Ensure compliance with legal obligations and enforce our Terms of Use. Protect the integrity and security of the Platform. 3. Sharing of Information We do not sell or rent your personal information to third parties. We may share your information in the following circumstances: a. With Service Providers We may share information with trusted service providers to facilitate Platform functionality, such as payment processors and cloud storage providers. b. For Legal Compliance We may disclose information as required by law or to protect our rights, property, or safety. c. With Your Consent We may share information with third parties if you provide explicit consent. 4. Data Retention We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Customer data will be retained according to your account settings or as required by law. 5. Your Choices and Rights You have the following rights regarding your personal information: a. Access and Correction You can request access to or correction of your personal information by contacting us. b. Opt-Out You may opt out of marketing communications by following the unsubscribe link in our emails. c. Data Deletion You can request the deletion of your personal information, subject to legal and contractual obligations. 6. Security We use commercially reasonable measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your account credentials. 7. International Data Transfers If you are located outside the United States, please be aware that your information will be transferred to and processed in the United States. By using the Platform, you consent to this transfer. 8. Children’s Privacy The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it. 9. Third-Party Links The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies before providing any personal information. 10. Updates to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be effective upon posting the updated policy on our website. Your continued use of the Platform constitutes acceptance of the revised Privacy Policy. 11. Contact Information If you have any questions or concerns about this Privacy Policy, please contact us at: HeyMary, Inc. Email: accounts@heymary.ai